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Shipping And Receiving
 

Shipping And Receiving

Packages for functions may be delivered to the hotel up to one week prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited.
 
Please do not ship valuables. We cannot be responsible for contents.
 
When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage:
 
Conference Name
Event Dates
Client/ Guest Name
Hold for Arrival (arrival date)
Attention<your catering/event contact>
Hotel Name / Address / City State ZIP
Phone Fax
Number of packages in that shipment
 
We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages.
 
Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control  and Prevention (CDC).
 
The Hilton Columbus Downtown utilizes FedEx and UPS for our shipping needs. Please see your Catering/Event Manager for pick-up and delivery schedules. A Freight-Forwarding Form should be obtained from your Catering/Event Manager and completely filled out for shipping. 
 
 

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Hilton Columbus Downtown | 401 North High Street, Columbus, OH 43215